Senior Homelessness Reviews & Service Improvement Officer
- Sean Cloherty
- Principal Delivery Consultant
Senior Homelessness Reviews & Service Improvement Officer
Kent/Flexible hybrid working
£300 per day inside IR35 DOE
3 Month Contract (+extension/perm)
Panoramic Associates are working with a client in Kent in the search for a Senior Homelessness Reviews & Service Improvement Officer to ensure fair and efficient processes in reviewing homelessness applications and allocating accommodation.
They need someone to join their team on an interim basis for a minimum of 3 months, with a likely extension or potential permanent opportunities.
Responsibilities
- Conducting thorough reviews of homelessness decisions, ensuring compliance with housing legislation.
- Leading the Housing Allocations Team, monitoring performance, and providing guidance on legislative matters.
- Facilitating access to housing schemes and fostering partnerships with external agencies.
- Managing budgets and driving continuous improvement in homeless prevention services.
- Maintaining up-to-date knowledge of housing legislation and implementing efficient processes.
Additional Responsibilities
- Develop and implement initiatives to prevent homelessness.
- Contribute to policy development and service improvement efforts.
- Manage IT systems and compile reports to support decision-making.
- Provide support for the Housing Strategy and Allocations Policy development.
- Attend client conferences and assist in staff training as needed.
- Address member inquiries and resolve complaints promptly.
Requirements
- A comprehensive understanding of housing legislation and procedures.
- Strong leadership skills and the ability to communicate effectively.
- Experience in budget management and driving service improvement.
- A commitment to ensuring customer satisfaction and fostering team collaboration.
Does this role sound suitable for you, or someone you know? If so, please send an up-to-date CV to Sean Cloherty at Panoramic Associates so we can discuss further.
